Menu
Your Cart

Change Policy

Resize for free at your door!

In case you want to change the product you bought you can do it within 15 days from the date of invoicing.


Procedure:

Contact us by phone at 2841026158 and inform us about the codes of the products you wish to return and with which codes you wish to replace them.

Pack the products in a package that will ensure that the products will reach the store without damage.

Fill in the Return Form which you will place in the return package.

YOU DO NOT SEND THE PACKAGE, but wait for the courier with the new parcel (which we have already agreed by phone that you will receive) to make the exchange (ie you give the old parcel and receive the new one).

** In the event of a balance difference, a credit balance may remain in your account, or you may pay us by cash on delivery or by deposit.


TERMS AND CONDITIONS OF CHANGES AND RETURNS


The following conditions must be met in full in order for the return / change of the order to be accepted. We reserve the right not to accept returns of products that do not comply with the Terms of Change and Returns listed below.


The change request must not exceed 15 days from the date stated on the receipt or change card.

* The request for withdrawal from the order for the purpose of refund should not exceed 15 days from the date indicated on the receipt or change card

 All returned items must be received by us in their original condition, without signs of wear, soiling and suitable for resale.

All products must bear all the labels and accompanying cards of the manufacturer that they had at the time of purchase as well as the packaging that came with them.

It is always preceded by telephone communication with the mini-mino e-shop at 2841026158

** When you receive the products, we acknowledge that they will be tested to confirm that they meet your expectations. Because some of the products come in direct contact with the skin, please always wear underwear when trying them on.

** As long as the product and the return process meet all the above criteria, you can send the products to the company and exchange them with others, or a refund will be made.

** In case of non-compliance with the listed conditions, the company reserves the right to refuse your return.

** The mini-mino is not responsible for goods lost on return if the shipment has been made by courier of your choice. Any damage to the product during the return of the product to the mini-mino, is borne exclusively by the Customer.

ESPA Banner